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TERMS OF SERVICE

Introduction

Welcome to P2R. By accessing and using our website, you agree to comply with and be bound by these Terms of Service. Please read them carefully. If you do not agree with any part of these terms, you should refrain from using our website.

Use of Our Website

You agree to use our website for lawful purposes only. You may not engage in any activity that violates applicable laws or infringes on the rights of others.

Account Registration

To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

Orders and Payments

All orders placed on our website are subject to availability and acceptance. We reserve the right to cancel or refuse any order at our discretion. Prices and payment terms are provided at checkout. We accept multiple payment methods, offering you a secure and seamless transaction experience.

Shipping and Delivery

We are committed to processing and shipping orders efficiently. Shipping costs and delivery times vary depending on your location. Free shipping is available for orders over 100 euros within Slovakia, and a 5-euro shipping fee applies to orders under 100 euros. Goods will be sent via a carrier service, with shipping costs governed by the current price list. The Buyer must inspect the shipment upon delivery and immediately report any damage or discrepancies. Claims for damages must be submitted promptly via email or phone.

Returns and Refunds

In accordance with European consumer protection laws, you have the right to cancel your order within 14 days of receiving the goods and request a refund. Items must be unused and in their original packaging. Refunds will be processed in line with our return policy. Please refer to our Return Policy for detailed information.

Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of P2R or its licensors. You may not use, reproduce, or distribute any content without our prior written consent.

Limitation of Liability

While we strive to provide accurate and up-to-date information, we do not guarantee that our website will be error-free or uninterrupted. We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website.

Privacy Policy and Data Protection

We take your privacy seriously and comply with the General Data Protection Regulation (GDPR) to ensure the protection of your personal data. Please read our Privacy Policy to understand how we collect, use, and safeguard your information. You have the right to access, correct, or delete your personal data. For any inquiries, feel free to contact us.

Cookies Policy

To improve your user experience, we use cookies. By continuing to use our website, you consent to our use of cookies. For more details, please refer to our Cookies Policy.

Changes to Terms of Service and Dispute Resolution

We reserve the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting on our website. By continuing to use our site, you accept the updated terms. Any disputes arising under these Terms of Service will be governed by the laws of your country of residence. Disputes can be submitted through the Online Dispute Resolution (ODR) platform for further resolution.

If you have any questions regarding these Terms of Service, please contact us at service@orbisson.com.
These Terms of Service, along with any separate agreements under which we provide you with services, shall be governed by and construed in accordance with the laws of Hong Kong (HK)