FAQ
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Frequently Asked Questions
Free Delivery
We offer free shipping across the EU for all retail orders over €100. Shop now and save on delivery!
Can I return a product if I change my mind?
Yes, if the product does not meet your needs, you can return it. We will process a refund after receiving the package. Exchanges are not available—you must place a new order.
Exclusive B2B Prices
Are you a retailer? We'd love to supply you with our best-selling, high-quality branded sports equipment—at unbeatable wholesale prices!
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Please contact us!
How will I receive my refund?
Refunds will be processed via bank transfer to the IBAN you provide in your warranty claim.
What is not covered under warranty?
Warranty does not cover:
❌ Damage caused by misuse or incorrect handling
❌ Defects known before purchase (if a discount was applied)
❌ Normal wear and tear
❌ Unauthorized repairs or modifications
❌ Free gifts
❌ Damage caused by misuse or incorrect handling
❌ Defects known before purchase (if a discount was applied)
❌ Normal wear and tear
❌ Unauthorized repairs or modifications
❌ Free gifts
Who covers the return shipping costs?
The buyer is responsible for return shipping costs. We recommend using insured shipping. Cash-on-delivery returns are not accepted.