SHIPPING POLICY
General Information
We provide shipping services across the European Union. Orders are shipped from our warehouse in Slovakia. Shipping costs vary by country and are calculated at checkout.
Shipping Costs
All orders are subject to a shipping fee, which depends on the destination country. Shipping costs will be displayed clearly at checkout, with no hidden charges.
Estimated Delivery Time
Estimated delivery times vary based on destination:
- Slovakia: 1-3 business days
- Austria, Hungary, Poland, Czech Republic, Germany: 3-5 business days
- France, Italy, Spain, Netherlands, Belgium, Ireland, Luxembourg, Portugal: 5-7 business days
- Sweden, Denmark, Finland, Estonia, Latvia, Lithuania, Greece, Romania, Bulgaria: 7-10 business days
- Malta, Cyprus: 10-14 business days
Delivery times are estimates and may be affected by factors such as weather conditions, customs delays, or force majeure events.
Order Processing & Dispatch
- Orders are processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- A tracking number will be provided once the order is shipped.
Shipping by Carrier
- We use reliable courier services to ensure safe delivery.
- Customers should inspect their package upon arrival. If there is visible damage, report it to the carrier immediately and refuse the package if necessary.
- If damages or missing items are discovered after accepting the package, they must be reported within 48 hours.
Customs & Duties (for Non-EU Countries)
For shipments outside the EU, customs duties and import taxes may apply. These charges are the buyer’s responsibility.